Shipping & Returns

Shipping Policy

Orders will ship within 48 hours of confirmed purchase unless it is a custom order or you've purchased during a sale, then the processing time is 3 to 5 business days. We recommend making your hair appointment with these time frames in mind. We only ship Monday through Friday, our standard shipping will take 2-3 business days to deliver on the East Coast and 4-6 days on the West Coast via FedEx unless you have a P.O. Box. During major sales, our shipping time is 7 to 10 business days for delivery.

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We have a flat rate shipping and handling. This covers the processing, packaging, insurance, and shipping of all products.

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We use the United States Postal Service (USPS) for small orders and United Parcel Service (UPS) for larger orders. Exchanges (if applicable)

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We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@TinqRich.com and send your item to:

Return & Exchange Policy

All sales are final.* If there are any issues with your purchase please contact us at customerservice@TinqRich.com 

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Shipping costs are non-refundable